Effective (XYZ date) Effective May 2022 Autonomic devices have transitioned from OvrC-enabled to OvrC-discovered devices enabling dealers access to notifications and visibility to online status of Autonomic devices.
...
Autonomic Dealer Zone | OvrC Enabled1 | OvrC Discovered | |
|---|---|---|---|
Reboot✓ |
| ✓
| ✓
|
Remote configuration✓ |
| ✓
|
|
Remote firmware update✓ |
| ✓
| unknown
|
Use in OvrC Home actionsX |
| ✓
| unknown
|
Initiate Remote Support✓ |
| X
| unknown
|
Submit Log Files✓ |
| X
| unknown
|
Onboard new Devices✓ |
| X
| ✓
|
1 Discontinued as (INSERT DATE HERE)of May 2022
2 Requires WattBox
3 Requires remote configuration access
FAQ’s
How does this impact my customers with existing OvrC-enabled Autonomic devices?
...
For additional questions contact Autonomic Technical Support at support@autonomic-controls.com or call us at +1 914-598-1647, option 12.