Sync Tool - Track List Submission Error

The Media Sync software generates a list of content based on the user’s configuration and sends it to MMS. If there is a communication error during the transmission of that list, the Media Sync software will alert the user with this message. Causes include MMS losing power during submission, the computer losing network access during submission, or an internal error on MMS preventing the receipt of the list. Once ensuring a stable network and power to both devices, please contact your dealer for further troubleshooting.