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Updated: 3/23/2021
Category: Mirage Media Server
Products: Mirage Media Servers 

Problem Description

The firmware of your Mirage Media Server is out of date, or needs to be updated to address a specific issue. 

Resolution 

The Mirage Media Servers are constantly being developed and enhanced.  Regular firmware updates will provide new features and also provide enhancements to already existing features.  Firmware updates are NEVER automatically downloaded and installed by the server.  All updates must be manually triggered.

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Hotfix Update - A hotfix update is an update between major releases.  It is designed to address specific issues in the interim before major releases.  Eventually all of the accumulated hotfix updates will be incorporated into the next major release.  Typically, a hotfix update should not be performed unless you are experiencing a problem that a hotfix is designed to address.  Don't fix it if it isn't broken.

Resolution

To perform a Release firmware update:

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  1. Open a command line by hitting the Windows Key (the button with the four section flag) and then the R key. Just like CTRL-C for copy, but Windows-R for Run. In the Run windows that opens, enter cmd and hit Enter.

  2. In the command line window that appears, enter telnet <server-ip> <port> where <server-ip> is the IP address of the server and <port> is the target port and hit Enter. For example, telnet 192.168.1.214 23. If telnet is not available, see this link on how to enable it: http://technet.microsoft.com/en-us/library/cc771275(v=ws.10).aspx#bkmk_installVista

  3. Once you see the Autonomic Controls banner appear where it tells you the version of the firmware, hit enter a few times to drop down a few lines.

  4. Type autoupdate and hit Enter.

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