Factory Resetting Mirage Amplifiers

Updated: 2016-12-09
Category: Mirage Amplifiers
Products: M400, M800, M801e, M401e, M120e

Problem Description

I need to factory reset my amplifier.

Resolution

There are two ways to factory reset a Mirage Amplifier. If your amplifier is an M800 or M801e, you can reset the amplifier on the unit's front panel.

Select a zone
Long press on the more button until the screen changes
Select System
Select Reset
Select Restore Defaults

For all amplifiers, including M800 and M801e amplifiers, you can reset them to factory defaults over IP. This, of course, requires that it have an active network connection. We need to get the amplifiers full ID. If the configuration page is running, you can retrieve this from the Amplifier tab. It is the value in parenthesis next to Amp ID. If you cannot access the configuration page, but can telnet into the amplifier on port 17037, then we can retrieve the ID that way. In the following examples, --> indicates a command you are sending and <-- indicates a response from the amplifier.

-> 2FFF

<-- AFFF01A80102030405060708

The ID is the 4 characters after AFFF. In the example, 01A8.

Next, we send the settings reset command using the the ID. Be careful, as there is no going back after sending this command.

-> 42FF01A80355AA

<-- <CONNECTION IS CLOSED>